PRIVACY POLICY

1. Introduction

Stretford Wear ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

2. Information We Collect

Personal Information: When you make a purchase, we collect your name, email address, shipping address, billing address, and phone number.

Payment Information: Payment details are processed securely by Stripe. We do not store your credit card information on our servers.

Automatically Collected Information: We may collect information about your device, browsing actions, and patterns, including IP address, browser type, operating system, and pages visited.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, shipping carriers, email services)
• Print-on-Demand Partners: Our fulfillment partners (Printful) who produce and ship your orders
• Legal Requirements: When required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where applicable
• Lodge a complaint with a supervisory authority

7. Cookies Policy

We use cookies to improve your experience on our site. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at Contact@stretfordwear.com.